Who are Coolr?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.

Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.

With 100% growth in 2023 the agency is growing at a rapid rate but we’re only just getting started… In 2024 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.

We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role:

We are looking for a passionate and creative Community Manager to engage with trending content on social media, focusing on TikTok and Instagram. You will ensure the brand is present in relevant conversations beyond their own channels, with a strong focus on culture and trending topics.

The job 💻

Proactive Engagement:

• Comment on trending content across social platforms, prioritising TikTok.
• Search for brand-related content and keywords daily to identify opportunities for engagement, including any current campaigns.
• Monitor and engage with user-generated content (UGC) and influencer posts, resharing relevant TikTok content.
• Adapt keyword searches based on current marketing campaigns or brand sponsorships.

Reactive Engagement:

• Participate in daily reactive content sweeps, identifying and flagging real-time opportunities for brand engagement across social channels.
• Collaborate with the social creative team to reshare approved UGC on Instagram Stories.

Social Listening:

• Monitor social platforms for potential issues and flag negative comments, escalating to the appropriate teams when necessary.

What we are looking for 👀

• Passion for social media and a deep understanding of TikTok and Instagram trends.
• Proven experience in community management, with strong copywriting and storytelling skills.
• Ability to write engaging, real-time copy that connects with audiences
• Strong communication skills and attention to detail.

A Coolr Offer

We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.

💰 A benchmarked salary reflective of your experience and in line with our salary bandings.

🤸‍♀ Flexible Hybrid working. We work 3 days in the office and 2 from home, there are no mandatory days so you manage your diary to work with your lifestyle.

🌴 25 days annual leave

🌎 Two weeks work from anywhere 

🎉 Birthday Day off – an extra day to celebrate your big day

💆 Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!

🍪 Free breakfast, snacks and drinks in the office.

➕ Private Healthcare cover, Cycle to work scheme, Tech scheme + more

♣ Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.

Coolr Culture:

We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I 🌎

Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.