Who are Coolr?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.

Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.

With 70% growth last year the agency is growing at a rapid rate but we’re only just getting started… In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.

We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role:

We’re looking for a New Business Manager to manage our expanding
pipeline of business opportunities.

The job 💻

Every role at Coolr plays a vital part in the work we do. Here are some of
the key areas of responsibility for this role:

• New Business Strategy & Process: Contribute to and execute
  the agency's overall business development strategy, helping to
  shape and prioritise target accounts and sectors. Working to ‘level
  up’ ways of working, efficiencies and new business process
  working closely with pitch teams of up to 15 people.

• Managing RFIs and pitch development: Support the creation of bespoke proposals, presentations, and pitch materials, this could be from researching multiple different sectors and industries, to creating decks, to coordinating responses to a RFI and being part of the procurement process.

• Project Management: Provide insight, unprecedented
  communication and support to internal teams as they develop
  creative concepts and strategies for new business pitches.

• Outbound Sales: Working with the team on the targeted cold outreach programme including contact planning, content marketing and tracking of performance.

• Building Strong Client Relationships: Cultivate and nurture client relationships with key decision-makers at prospective brands and serve as the main point of contact during the sales process.

• Pitch Delivery: Upholding professionalism in our approach to the
  final pitch, this may include pitch theatre, pitch team prep and the
  in-person pitch.

• Onboarding & Coordination: Once a pitch is won, coordinate the handover of the client to the account management team, ensuring all relevant information and insights are passed on smoothly.

• Regular Reporting: Prepare and deliver updates on new business opportunities, wins, and pipeline health to senior leadership in support of the Growth Director.

• Commercial Acumen & Scoping: Helping to liaise and support
  on all project scopes and accurate cost estimates, aligning creative
  concepts with client budgets to ensure profitable campaign
  delivery.
  

What we are looking for 👀

Whilst we appreciate, you’re not just your CV and skills are transferable, these are some of the skills and experiences we think would set you up
for success in this role:

• Creative & Strategic Thinking: Ability to understand client
  needs and translate them into actionable creative solutions and
  campaigns.

• Project Management & Communication: Excels in helping to
  project manage and lead teams on all pitch task forces and
  workflows.

• Agency Experience: Has prior experience working within a social
  or creative agency environment, demonstrating the ability to
  manage multiple client accounts, collaborate across
  multidisciplinary teams, and adapt to fast-paced, dynamic project
  requirements.

• Client-Facing Skills: Excellent communication and interpersonal
  skills, with a strong ability to build relationships and present
  confidently in front of clients.

• Pitching & Negotiation: Proven track record of creating and
  delivering compelling pitches and negotiating contracts.

• Industry Knowledge: Deep understanding of the creative and
  digital landscape, particularly in the social media, influencer
  marketing, and content creation spaces.
  
  
• Team Player: Strong collaboration skills to work effectively with
  creative, strategy, and senior leadership teams.
  
  
• Proactive & Self-Motivated: Comfortable with taking the
  initiative and working autonomously while maintaining high levels
  of productivity and accountability.
  
  
• Resilient & Adaptable: Able to thrive in a fast-paced environment
  and remain motivated.

A Coolr Offer

We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.

💰 A benchmarked salary reflective of your experience and in line with our salary bandings.

🏢 Hybrid working. We work 3 days in the office and 2 from home

🌴 25 days annual leave

🌎 Two weeks work from anywhere 

🎉 Birthday Day off – an extra day to celebrate your big day

💆 Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!

🍪 Free breakfast, snacks and drinks in the office.

➕ Private Healthcare cover, Cycle to work scheme, Tech scheme + more

♣ Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.

Coolr Culture:

We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I 🌎

Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.