Who are Coolr?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers. Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Compare the Market (to name drop a few) our aim is to be the biggest social agency in the world.

The agency is growing at a rapid rate, but we’re only just getting started. In 2026, we have ambitious plans to truly become the stand-out social agency in the UK, the US, and beyond. We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role:

We are seeking an exceptional Account Director to join our Client Services team, with a strong focus on influencer and creator marketing. This role is ideal for an experienced Account Director with deep expertise in the influencer landscape, who can lead and shape best-in-class programmes across key accounts.

The role will cover a broad range of account management responsibilities, including pitching new client programmes, delivering integrated social and influencer campaigns, and identifying opportunities to grow and upsell within existing clients. You will act as a key liaison between clients and internal Coolr teams, ensuring the delivery of world-class, insight-driven social and creator-led work.

The job 💻

• Leading a team of Account Managers and social execs to deliver world class social campaigns.

• Mentoring, leading and supporting the team in developing their career journeys

• Supporting the growth team with pitching new client programmes, including writing and delivering presentations to clients, delivering existing social & influencer campaigns and upselling to existing clients

• Acting as a key liaison between the client and the internal teams including Production, influencer, creative and strategy teams.

• Helping build and direct the client’s communication campaigns ensuring their objectives are met and expectations are exceeded

• Managing the day to day and project management of campaigns – ensuring a high quality content and ensuring everything happens on time and on budget

• Consistently asking what does Good like and ensuring top quality ideas and output for the team

What we are looking for 👀

• Proven experience managing multiple external clients, projects, and creator work streams simultaneously

• Strong background working with hero and celebrity-level talent, with confidence managing high-profile relationships

• Deep understanding of the content production process, with the ability to oversee shoots end-to-end

• Excellent client communication skills—trusted to lead conversations and be the key point of contact, including on set

• Confident presenter, with the ability to clearly communicate ideas, performance, and recommendations

• Strong understanding of campaign reporting and performance analysis.

• Highly organised with excellent project management skills, able to manage timelines, budgets, briefs, and documentation with precision

• Experience managing and tracking budgets, working closely with senior stakeholders

• Up to date with popular culture, social trends, and the evolving influencer landscape
  
  

A Coolr Offer

We appreciate all the hard work that our teams deliver every day so here are some of the benefits and perk you get whilst working at Coolr.

💰 A benchmarked salary reflective of your experience and in line with our salary bandings.

🏢 Hybrid working. We work 3 days in the office and 2 from home

🌴 25 days annual leave

🌎 Two weeks work from anywhere 

🎉 Birthday Day off – an extra day to celebrate your big day

💆 Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing!

🍪 Free breakfast, snacks and drinks in the office.

➕ Private Healthcare cover, Cycle to work scheme, Tech scheme + more

♣ Coolr weekly socials. We get together every week to connect as a team, we also have a Book Club, Social Club & more to come.

Coolr Culture:

We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I 🌎

Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.